Client Overview
Peliqan is a modern data integration and automation platform that enables businesses and Odoo partners to connect Odoo with hundreds of business applications, automate workflows, and build real-time analytics. The platform helps organizations streamline data synchronization, reporting, and business intelligence across multiple systems.
As part of its ongoing ERP operations, Peliqan engaged KoderXpert through an Odoo Support Pack to enhance and maintain its Odoo Subscriptions and Accounting processes.
Challenges Faced
As the business continued to grow, Peliqan required expert Odoo support to ensure its subscription management and financial operations remained accurate, efficient, and aligned with evolving business needs.
Key challenges included:
- Functional issues within the Odoo Subscriptions module.
- Accounting configuration and financial process optimization.
- Subscription lifecycle management and billing support.
- Assistance with customer invoicing and recurring invoices.
- Resolution of accounting-related functional issues.
- Continuous user support for day-to-day Odoo operations.
- Need for quick issue resolution without impacting business continuity.
Goals & Objectives
The engagement focused on providing ongoing ERP support while improving financial operations and subscription management.
The primary objectives were:
- Optimize Odoo Subscription workflows.
- Improve accounting accuracy and financial reporting.
- Resolve functional issues quickly through dedicated support.
- Enhance user experience across finance-related operations.
- Ensure uninterrupted ERP performance.
- Provide expert functional consulting and best-practice guidance.
Odoo Support Solution Delivered
KoderXpert provided a dedicated Odoo Support Pack covering both functional consulting and technical assistance across the Subscription and Accounting modules.
Support Areas
- Odoo Subscriptions Support
- Accounting Module Optimization
- Customer Invoice Management
- Recurring Billing Configuration
- Financial Process Improvements
- Functional Troubleshooting
- Bug Resolution
- Workflow Optimization
- User Assistance
- Continuous ERP Support
The support engagement ensured that accounting operations and subscription workflows remained efficient while enabling users to maximize the capabilities of Odoo's integrated financial applications.
Business Impact
Through proactive support and continuous optimization, Peliqan achieved:
- Improved subscription lifecycle management.
- More reliable recurring billing processes.
- Enhanced accounting accuracy.
- Faster resolution of operational issues.
- Reduced downtime for business users.
- Better utilization of standard Odoo functionality.
- Increased confidence in day-to-day ERP operations.
- A stable and well-maintained Odoo environment supporting ongoing business growth.
Key Support Services Delivered
- Odoo Subscription Management
- Odoo Accounting Support
- Recurring Billing Assistance
- Customer Invoice Support
- Functional Consulting
- Workflow Optimization
- Issue Resolution
- Bug Fixes
- User Support
- Continuous ERP Maintenance
Conclusion
With KoderXpert's dedicated Odoo Support Pack, Peliqan strengthened its subscription management and accounting operations while ensuring uninterrupted business continuity. By providing ongoing functional expertise, timely issue resolution, and continuous system optimization, KoderXpert helped Peliqan maximize the value of its Odoo investment and maintain an efficient, scalable ERP environment.