Client Overview: Newmatic Kitchens
Newmatic Kitchens is a premium global brand that specializes in innovative, high-quality kitchen appliances and equipment. With a strong focus on modern design, functionality, and energy efficiency, Newmatic has become a trusted name for smart kitchens across Singapore, Kenya, Malaysia, and Indonesia. Their product line includes built-in ovens, hobs, hoods, sinks,
and accessories designed to enhance everyday cooking experiences.
Despite a strong market presence, Newmatic faced growing operational challenges due to fragmented systems and an improperly implemented ERP setup by a previous service provider. These issues were impacting efficiency, data accuracy,
and decision-making across its multinational operations.
To realign and optimize its processes, Newmatic Kitchens partnered with KoderXpert Technologies LLP to
take over and reimplement Odoo ERP in a way that reflected the company’s actual business needs.
Challenges Faced
Even though an ERP system was in place, it was not aligned with Newmatic’s complex business structure. Some of the key challenges included:
Broken Accounting Flows
Core accounting modules were not properly configured, leading to inconsistencies, reconciliation issues, and incorrect financial reports across companies.
Unreliable Inventory Management
Inventory data was not reflecting real-time status, leading to order fulfillment delays and stock mismatches.
Multi-Company Confusion
With operations in 4 countries, access rights and record visibility across companies were mismanaged, causing security risks and operational inefficiencies.
No Approval Mechanism
Critical approval flows for sales, inventory, and finance were missing, exposing the business to risks and uncontrolled operations.
Poor User Access & Security Controls
Users had access beyond their scope, while others lacked the visibility needed for their tasks.
No OTP System or Notifications
Customers and internal teams lacked automated confirmations for order pickup and completion. OTP verification and SMS alerts were absent.
Challenges Faced
Even though an ERP system was in place, it was not aligned with Newmatic’s complex business structure. Some of the key challenges included:
Broken Accounting Flows
Core accounting modules were not properly configured, leading to inconsistencies, reconciliation issues, and incorrect financial reports across companies.
Unreliable Inventory Management
Inventory data was not reflecting real-time status, leading to order fulfillment delays and stock mismatches.
Multi-Company Confusion
With operations in 4 countries, access rights and record visibility across companies were mismanaged, causing security risks and operational inefficiencies.
No Approval Mechanism
Critical approval flows for sales, inventory, and finance were missing, exposing the business to risks and uncontrolled operations.
Poor User Access &
Security Controls
Users had access beyond their scope, while others lacked the visibility needed for their tasks.
No OTP System or Notifications
Customers and internal teams lacked automated confirmations for order pickup and completion. OTP verification and SMS alerts were absent.
Goals & Objectives
KoderXpert was brought in to stabilize, standardize,
and scale Newmatic's ERP implementation.
The key goals were:
Rebuild and correct the Odoo setup to reflect real-world operations.
Implement robust accounting practices with multi-currency
and multi-company support.
Enable real-time inventory tracking and warehouse control.
Introduce approval workflows for sales, inventory, and finance.
Set up OTP-based verification for order pickups and confirmations.
Establish clear role-based access and security.
Improve system usability across global teams.
Goals & Objectives
KoderXpert was brought in to stabilize, standardize, and scale Newmatic's ERP
implementation.
The key goals were:
Rebuild and correct the Odoo setup to reflect real-world operations.
Implement robust accounting practices with multi -currency and multi-company support.
Enable real-time inventory
tracking and warehouse control.
Introduce approval workflows for
sales, inventory, and finance.
Set up OTP-based verification for
order pickups and confirmations.
Establish clear role-based
access and security.
Improve system usability
cross global teams.
KoderXpert delivered a comprehensive Odoo ERP overhaul, focusing on core operational improvements:
Core ERP Modules Implemented:
Solution Provided by KoderXpert
Fixed and restructured the entire accounting module
with proper company separation, journal configurations, and currency management..
Implemented real-time
inventory control
barcode tracking, and warehouse management.
Created custom approval workflows
Sales orders
Inventory movements
Purchase validation
Accounting approvals
Developed a custom OTP system
for order pickups, including:
SMS OTP generation and verification
SMS order confirmation messages to customers
Integrated SMS
gateway setup
using a local provider for
each country.
Redesigned user roles
and access rights
for security, compliance,
and ease of use.
Integrated multi-company
access rules
to ensure users only see and
manage what they should.
KoderXpert delivered a comprehensive Odoo ERP overhaul, focusing on core operational improvements:
Core ERP Modules Implemented:
Solution Provided by KoderXpert
Fixed and restructured the entire accounting module
with proper company separation, journal configurations, and currency management..
Implemented real-time
inventory control
barcode tracking, and warehouse management.
Created custom approval workflows
Sales orders
Inventory movements
Purchase validation
Accounting approvals
Developed a custom OTP system
SMS OTP generation and verification
SMS order confirmation messages to customers
Integrated SMS
gateway setup
using a local provider for
each country.
Redesigned user roles
and access rights
for security, compliance, and ease of use.
Integrated multi-company
access rules
to ensure users only see and
manage what they should.
Our Implementation Process
Audit & Gap Analysis
- Reviewed the broken implementation by the previous vendor.
- Conducted stakeholder interviews to identify pain points.
- Created a corrective action roadmap.
System Redesign
- Reconfigured company structure, charts of accounts, and approval rules.
- Designed role-based access controls for all levels.
Feature Enhancement
- Added missing core modules and customized workflows.
- Developed OTP system and integrated SMS gateway.
Data Cleanup & Migration
- Cleaned and restructured master data.
- Reimported inventory balances and financials with audit trail.
User Training & UAT
- Delivered targeted training by department.
- Conducted User Acceptance Testing (UAT) for live workflows.
Go-Live & Support
- Monitored go-live across all 4 companies.
- Provided hypercare and stabilization support.
Our Implementation
Process
Step-1
Audit & Gap Analysis
Reviewed the broken implementation
by the previous vendor.
Conducted stakeholder interviews
to identify pain points.
Created a corrective action
roadmap.
Step-2
System Redesign
Reconfigured company structure,
charts of accounts, and
approval rules.
Designed role-based access
controls for all levels.
Step-3
Feature Enhancement
Added missing core modules and customized workflows.
Developed OTP system and
integrated SMS gateway.
Step-4
Data Cleanup & Migration
Cleaned and restructured
master data.
Reimported inventory balances and financials with audit trail.
Step-5
User Training & UAT
Delivered targeted training
by department.
Conducted User Acceptance
Testing (UAT) for live workflows.
Step-6
Go-Live & Support
Monitored go-live across
all 4 companies.
Provided hyper care and
stabilization support.
Key Features Delivered
- Multi-company & multi-currency support
- Role-based access & security matrix
- Approval workflows (sales, inventory, finance)
- OTP verification system for pickups
- SMS order confirmation & delivery alerts
- Clean accounting with audit-compliant reporting
- Real-time inventory with barcode tracking
Key Features
Delivered
Multi-company &
multi-currency support
Role-based access &
security matrix
Approval workflows
(sales, inventory, finance)
OTP verification system
for pickups
SMS order confirmation
& delivery alerts
Clean accounting with
audit-compliant reporting
Real-time inventory with
barcode tracking
Results & Impact
40% reduction in order processing time with automated approvals & OTP confirmations
Accurate and compliant accounting across 4 countries
Real-time inventory visibility improved stock planning and reduced stockouts
Improved operational security through access controls and approval workflows
Increased user satisfaction due to improved usability and mobile-ready notifications
Results & Impact
40% reduction in order processing
time with automated approvals
& OTP confirmations
Accurate and compliant
accounting across 4 countries
Real-time inventory visibility improved stock planning and reduced stockouts
Improved operational security through access controls and approval workflows
Increased user satisfaction due to improved usability and mobile-ready notifications
"We were struggling with a broken ERP setup that was costing us time and money. KoderXpert not only fixed everything but transformed our operations completely. From multi-country accounting to OTP order verifications, everything works like a charm now. Truly grateful for their support and expertise."
"Koderxpert streamlined our entire manufacturing process with a tailored Odoo implementation. From raw material management to batch tracking, sales, and dispatch — everything now runs from a single dashboard in real-time. They truly understood our workflow and delivered practical, business-focused solutions. Highly recommended for any product-based business looking to scale efficiently."
"Koderxpert transformed our manufacturing operations with a tailored Odoo setup. From raw material tracking to production planning and real-time reporting — everything is now efficient and under control. Their expertise has given us the clarity and confidence to scale."
"We were struggling with a broken ERP setup that was costing us time and money. KoderXpert not only fixed everything but transformed our operations completely. From multi-country accounting to OTP order verifications, everything works like a charm now. Truly grateful for their support and expertise."
Conclusion
By stepping in mid-way through a failed ERP implementation, KoderXpert Technologies helped Newmatic Kitchens regain control, visibility, and operational efficiency across their global business. The redesigned Odoo ERP system now serves as a robust digital backbone—secure, compliant, and scalable for the future.
KoderXpert continues to deliver on its promise:
Transforming Ideas into Digital Excellence.
Conclusion
By stepping in mid-way through a failed ERP implementation, KoderXpert Technologies helped Newmatic Kitchens regain control, visibility, and operational efficiency across their global business. The redesigned Odoo ERP system now serves as a robust digital backbone—secure, compliant, and scalable for the future.
KoderXpert continues to
deliver on its promise:
Transforming Ideasinto
Digital Excellence.